Terms and Conditions
Same day delivery
Please place your order before 10:30am Monday to Friday for same day delivery. If you do miss the cut off, give us a call on 0478 050 678 and we’ll see if it’s possible to work something out. It may not be but we’ll try our best. Same day delivery is not available for weekends. Any weekend orders must be placed by 5pm Friday
Days we deliver
We deliver Monday to Friday. For special weekends such as Valentine's Day or Mother's Day we offer weekend deliveries.
We can’t guarantee any specific times for deliveries, particularly on busy days like Valentine’s or Mother’s Day. However, if you do have any shorter time windows, please give us a call on 0478 050 678 and we can make a note and do our best to accommodate.
Unable to deliver flowers
If we can find a safe, shady spot (and the weather is under 25 degrees) we’ll leave the flowers there and pop a note through the door so the recipient knows where to find them. If you think no one will be home all day we recommend adding a vase to your order, so the flowers will be well hydrated while they wait.
If we’re unable to find a safe place, we will contact the recipient to try to arrange a redelivery. We will do one redelivery attempt at a time they’ve confirmed to be at the delivery address. After that they can either come and collect them, or we can redeliver for another delivery fee.
The images used on the website are to be used as guides only, the final product may not be exactly the same. As we are working with a natural product, individual flowers may differ due to season and availability.
In the case of the bigger bouquets we will make sure to use the colour palette and style of the bouquet you’ve chosen.
In the case of the Market Bunches, the photos give you an idea of the sizes and the style. The colours and flowers will change every day based on what’s fresh, seasonal and looking best at the market.
We are more than happy to cater to any specific requests you have. You can either order a florist’s choice and add any special requests and we’ll do our best to accommodate, based on seasons and availability. Or you can give us a call on 0478 050 678 and we can discuss what you’re looking and how best we can accommodate it.
By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. The Wild Flower Company may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.